Our concierge service
We Take Care of You Every Step of the Way
The Stone Clinic concierge service is run by our patient coordinators who provide you with an extremely high level of guidance and support from the moment you call the Clinic to the day you achieve your goals.
We start by collecting all of your medical records, previous x-rays and MRIs, operative reports from surgery, and any other relevant information to your injury or issue.
We take the time to help you understand what a visit is like at The Stone Clinic, what to expect, who you will meet, and how you will be cared for. If you are traveling internationally or coming in from out of town or for surgery, below are resources to assist you with planning your visit.
Our nurse will coordinate any prescriptions you may need and plan for your post-op recovery appointments. Daily or sometimes twice-daily physical therapy visits will be scheduled with our team. To ensure the continuity of your care once you return home, The Stone Clinic physical therapy team offers virtual physical therapy sessions and can also coordinate your program with your local physical therapist.
Your entire experience will be managed carefully to ensure your optimal outcome.
Here is a short list of local accommodations that share our service values in taking exceptional care of our patients. For other accommodations, you may use other popular hotel booking sites like Booking.com. Details on our location and neighborhood within San Francisco can be found below along with tips to make your stay more comfortable.
Four Seasons Hotel
757 Market Street
San Francisco, CA 94103
Cavallo Point Hotel
601 Murray Circle
Sausalito, CA 94965 – Just across the Golden Gate Bridge from The Stone Clinic (5 miles)
Apartment rentals are a frequent choice for our traveling patients. Below is a link to a website where you may book a local apartment. Details on our location and neighborhood within San Francisco can be found below.
Address of The Stone Clinic:
3727 Buchanan Street
San Francisco, CA 94123
Our Neighborhood: Marina/Cow Hollow
Nearby Neighborhoods: Pacific Heights, Presidio, Fisherman's Wharf, & Nob Hill.
Nearby towns (10-15 minute drives across the Golden Gate Bridge): Sausalito, Tiburon, & Mill Valley.
Tips for Booking Accommodations:
- Ground floor or elevator access.
- Request handicap accessible room to make it easier to move around while using crutches.
- Room with mini fridge/freezer or kitchenette so you can have snacks, drinks, and ice readily available.
- Nearby ice machine access.
- Request several extra pillows to use for elevating the knee/ankle.
- Notify hotel staff you will staying during your post-op recovery, so they will be available to provide additional assistance with luggage, etc. as needed.
Below is information for patients who need transportation assistance during their care and trip to San Francisco. For the day of your surgery, specialized transportation is necessary to ensure your safety and comfort. For the remainder of your time in San Francisco, we suggest using rideshare apps like Lyft & Uber.
SilverRide Medical Pickups
For transportation on your surgery day
Phone: (415) 861-7433
- iPhone: Uber - Request a ride on the App Store
- Android: Uber - Request a ride - Apps on Google Play
Post-Operative Care & Transportation
For patients who need assistance with post-operative care, professional caretakers can provide 24-hour care, transportation, homemade organic and gourmet meals, etc. The most popular caretaker with our patients is:
Bay Area Post-Operative Care
Phone: (650) 804-0318