Arrange a Complimentary Consultation

Receive a complimentary evaluation from a world-renowned orthopaedic surgeon to find out if we can help you return to sports or avoid an unnecessary joint replacement.

If you're in the San Francisco Bay Area, please book an appointment to see us in person by contacting us at +1 (415) 563-3110. If, like many of our patients, you don't live in the Bay Area, we offer a complimentary virtual consultation service. 

The Stone Clinic uses a secure, innovative smartphone platform called Hale Health to coordinate its virtual consultations. No need for email. You may safely message Clinic staff directly through this app, sending us your medical history and scheduling your consultation with Dr. Stone. It only takes 2 minutes to sign up.

Register for Consultation on your Smartphone

Step 1: Complete Registration Form on your Phone

Register for the Hale smartphone platform and complete a short questionnaire on your phone requesting information regarding the injured joint and your medical history. Please click the button below to get started. It takes 2 minutes to sign up and get connected with our Consultation Coordinator who will assist you in scheduling your consultation. 

Step 2: Collect & Prepare your Medical Imaging & Reports 

Please collect all operative photos, operative reports, typed radiology reports, MRIs, and x-rays for the affected joint. We require that medical imaging have been completed in the last six months to one year as well as any typed radiology reports that you may have that accompany those images. All images must be postoperative, meaning after any previous surgeries.

If you do not yet have these images, you can have your technician use the following guidelines for the Knee, Shoulder, and Foot/Ankle to see the x-rays and MRIs that we will need.

Step 3: Send Us Your Medical Imaging & Reports


You can send The Clinic your imaging online or via mail. You may transfer your medical imaging safely and securely to The Stone Clinic online using our imaging uploader tool Purview Viva. Simply drag and drop the files of your x-ray or MRI from your CD/DVD or thumb drive into the uploader and they will be securely transmitted to the staff at The Clinic.

Purview Medical Imaging

If you cannot send your imaging via our Purview tool. You may mail the CD/DVD of your medical imaging directly to The Stone Clinic using the address below:

The Stone Clinic
Attention: Consultation Coordinator
3727 Buchanan Street, Suite 300
San Francisco CA 94123

To have your medical information returned after your consultation, please include a self-addressed FedEx shipping label including your FedEx account number or credit card information for shipment along with your package. 

Please note that all MRI and x-ray images must be submitted in DICOM format, which is the international standard electronic file format for medical imaging. DICOM format is used for all imaging CDs and DVDs provided by imaging providers and medical facilities. Our uploading tool will only accept images in the DICOM format, so please do not send pictures of images taken with phones, tablets, etc. as the tool will NOT transmit those images to The Clinic.

If you have any questions or need additional assistance in sending us your medical records. Please contact our Consultation Coordinator at +1(415) 563-3110 Monday-Friday 9am-5pm PST and they'll be happy to assist you. 

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