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Complimentary phone consultation

Can we fix your joint injury? If you don't live near us, here's an easy way to find out.

If you're in the San Francisco Bay Area, please book an appointment to see us in person. If, like many of our patients, you don't live in the Bay Area, we offer a complimentary phone consultation service.
There is no fee for the consultation; however, we ask that you make a tax-deductible donation to the Stone Research Foundation, a separate 501(C)(3) non-profit entity dedicated to sports medicine and arthritis research, education, and training. You can learn more about the Foundation at
Phone consultation instructions


If you have any questions or need help completing the steps below, please contact our Consultation Coordinator:

Step 1

Step 1: Fill out Info & History form

Kindly fill out this questionnaire form with information about your injury and treatment history:

Next Steps

Step 2: Collect and prepare your images and documents

Medical Documents

If you have had previous surgery in the affected location, please include operative photos and operative reports. 

Current MRIs and X-rays

Your MRIs and X-rays must have been taken within the last year to be used, as well as any typed radiology reports that you may have that accompany those images. If you do not yet have these images, you can have your technician use the following guidelines for the Knee, Shoulder, and Foot/Ankle to see the x-rays and MRIs that we will need.
Step 3

Step 3: Send us your medical images and information


You may transfer your medical imaging safely and securely to The Stone Clinic online using the Purview VIVA tool. Simply drag and drop the files of your x-ray or MRI from your CD/DVD or thumbdrive into the uploader and they will be securely transmitted to the staff at The Clinic. 

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Please note that all MRI and x-ray images must be submitted in DICOM format, which is the international standard electronic file format for medical imaging. DICOM format is used for all imaging CDs and DVDs provided by imaging providers and medical facilities. This uploading tool will only accept images in the DICOM format, so please do not send pictures of images taken with phones, tablets, etc. as the tool will NOT transmit those images to The Clinic. 

By Mail

The Stone Clinic
Attention: Phone Consultation
3727 Buchanan Street, Suite 300
San Francisco CA 94123

To have your medical information returned after your phone consultation, please include a self-addressed FedEx shipping label including your FedEx account number or credit card information for shipment along with your package. 

Congratulations, you're done! Our Consultation Coordinator will contact you to confirm that all the materials have been received.

Still have questions?

Please contact our Consultation Coordinator: